Supreme Court Calls for Creative Solutions, Review of Guidelines for Unruly Air Passengers

Supreme Court Calls for Creative Solutions, Review of Guidelines for Unruly Air Passengers

Today, the Supreme Court urged authorities to explore innovative solutions for managing unruly air passengers, while also recommending the revision of current guidelines to align them with international standards.

A bench of Justices BR Gavai and KV Viswanathan was hearing a petition filed by a 72-year-old woman, who was the victim of an incident in which a man urinated on her during an Air India flight in 2022.

"Something creative will have to be done. May be strategic seating or something," the Court remarked.

During the hearing, Justice Viswanathan recalled an incident where he, along with another Supreme Court judge, Justice Surya Kant, had encountered unruly behavior by drunk passengers on a flight.
 
"Recently when me and Justice Surya Kant were flying, there were two totally drunk male passengers. One locked himself in toilet and slept while other went out with vomit bag. All-women crew. So they did not open the toilet so one of my co-passengers had to," the judge revealed.
 

While adjourning the matter for eight weeks, the Court directed Additional Solicitor General Aishwarya Bhati to instruct the concerned authorities to review and amend the guidelines on unruly passengers, aligning them with international standards.

The Supreme Court had previously, in May of last year, sought a response from the Director General of Civil Aviation (DGCA) on the 72-year-old woman's plea, urging the formulation of regulations to address passenger misconduct on aircraft.

The woman was the victim of an incident on November 26, 2022, during an international flight, when a fellow passenger, in an inebriated state, urinated on her. The incident gained public attention after the woman’s letter to the Chairperson of the Tata Group was leaked to the media.

The accused, Shankar Mishra, was later apprehended by the Delhi Police in Bengaluru. His employer, Wells Fargo, condemned the allegations as "deeply disturbing" and terminated his employment.

In March of the previous year, the Delhi High Court had ordered the DGCA to set up an appellate committee within two weeks to hear Mishra's appeal against the designation of ‘unruly passenger’ and his four-month flying ban.

 
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